Knowing how the competition is performing can be the single most important advantage a company can have in order to improve their own performance. This guide offers advice for managers who wish to benchmark their own company's performance against their competitors and understand how these standards can be measured to transform performance amongst staff and the organization as a whole.
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After taking a degree in languages at Oxford, <b>John G Fisher</b> started his business career in direct marketing and the insurance industry before establishing one of the country's leading performance improvement agencies. He specialisesin employee incentives, staff communication and conference/event planning. He is a regular columnist in the marketing press.
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