Using People Skills in Training and Development - Tapa blanda

RAE, Leslie

 
9780749425753: Using People Skills in Training and Development

Sinopsis

Successful interaction with people lies at the core of successful training. If a trainer doesn't (or can't) communicate well, or fails to observe and understand fully the actions of colleagues, training will be ineffective.

This lively book from one of the UK's leading experts on training offers a vital guide to developing and honing 'people skills' in training and staff development. Using People Skills in Training and Development gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on.

Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.

Using People Skills in Training and Development will be of interest to trainers in the broadest sense- including teachers, lecturers and managers responsible for training.

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Acerca del autor

Leslie Rae is a management and training consultant and a well-known author of management and training books, more than 25 to date, many translated into the language of a number of other countries. Among his well-respected books and training resources are Techniques of Training (3rd edition), Planning and Designing Training Programme, How to Measure Training Effectiveness (3rd edition), and Assessing Trainer Effectiveness published by Gower.

He has a regular, monthly training resource review column in the Training Journal, and has written numerous articles for the professional press among other and varied activities. He can be contacted on e-mail at wrae804418@aol.com.

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