Sinopsis
Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.
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Reseña del editor
Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.
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Resultados de la búsqueda para Managing Quality Customer Service (Better Management...
Imagen del vendedor
Managing Quality Customer Service (Better Management Skills S.)
Publicado por
Kogan Page Ltd, 1991
ISBN 10: 0749403519
ISBN 13: 9780749403515
Antiguo o usado
Tapa dura
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: wbs8073821589
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EUR 125,47
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Se envía de Reino Unido a Estados Unidos de America
Se envía de Reino Unido a Estados Unidos de America
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