Communicating Emotion at Work (Key Themes in Organizational Communication) - Tapa dura

Críticas

This book promises to be required reading for students of organizational communication. No one is better suited than Vince Waldron to provide a state-of-the-art explanation of this important set of issues.
Ted Zorn, University of Waikato, New Zeland

This book offers a rich tapestry of the emotional fabric of organizational life.  Drawing on recent research, it situates emotional communication as an essential feature of occupational roles, work relationships, and moral judgment.  Its superb examples entice the reader through sharing the joys and traumas of the modern workplace.
Linda L. Putnam, University of California, Santa Barbara

As someone who has studied and taught about emotions in organizations for many years, I have been consistently disappointed that most books gloss over communication when exploring the issues of work and feelings. Well, I am no longer disappointed! Vince Waldron’s book Communicating Emotion at Work presents a thoughtful and meaningful treatment of how emotions, communication, and work intersect to complicate worklife in recognized and unrecognized ways. Waldron also goes beyond looking solely at individual-level communication by exploring the organizational, societal, and global factors impacting communication and emotion in organizations. If you’re a serious scholar of emotions and communication at work, this book is a key resource you must have on your shelf. Bravo!
Professor Pam Lutgen-Sandvik

Reseña del editor

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.