Drawing on a wide body of research, including extensive in-depth interviews, THE ONE THING YOU NEED TO KNOW reveals the central insights that lie at the core of: Great Managing, Great Leadership and Great Careers. Buckingham uses a wealth of relevant examples to reveal that at the heart of each insight lies a controlling insight. Lose sight of this 'one thing' and all of your best efforts at managing, leading, or individual achievement will be diminished. But keep mindful of the one thing, understand all its ramifications, orient your decisions around it, and you will act with far greater power and effectiveness. For great managing, the controlling insight has less to do with fairness, or team building, or clear expectations (although all are important). Rather, the one thing great managers know is the need to discover and then capitalize on what is unique about each person. For leadership, the controlling insight is the opposite - discover and capitalize on what is universal to all your people, regardless of differences in personality, race, sex, or age. For sustained individual success, the controlling insight is the need to discover what you don't like doing, and know how and when to stop doing it. In every way a groundbreaking work, THE ONE THING YOU NEED TO KNOW offers crucial performance and career lessons for business people at every level.
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Marcus Buckingham, senior vice president of The Gallup Organization and leader of its 15 year study, is the coauthor of the bestselling book FIRST, BREAK ALL THE RULES. He is a renowned speaker and regular guest on American television. He lives in New York but was born in England and is a graduate of Cambridge University. Donald Clifton is the Chairman Emeritus of The Gallup Organization and the current chair of the Gallup International Research and Education Center. He is the chief designer of the StrengthsFinder Profile and lives in Lincoln, Nebraska.
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