Crisis Communications: Lessons from September 11 - Tapa blanda

 
9780742525436: Crisis Communications: Lessons from September 11
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ISBN 10: 0742525430 ISBN 13: 9780742525436
Editorial: Rowman & Littlefield Publishers, 2003

Sinopsis

On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and lessons, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, T.V., print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. Applying what has been learned from the behavior of the mass media in past crises, the authors clearly show the central role of communications on September 11. They establish how people learned of the tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.

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Acerca del autor

Jeremy Harris Lipschultz is Peter Kiewit Distinguished Professor at the University of Nebraska at Omaha.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Rowman & Littlefield Publishers
Año de publicación
2003
Idioma
Inglés
ISBN 10 
0742525430
ISBN 13 
9780742525436
Encuadernación
Tapa blanda
Número de páginas
256
Editor
Noll Michael A.
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780742525429: Crisis Communications: Lessons from September 11

Edición Destacada

ISBN 10:  0742525422 ISBN 13:  9780742525429
Editorial: Rowman & Littlefield Publishers, 2003
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