Artículos relacionados a Defensive Design for the Web: How to improve error...
Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points - Tapa blanda
Sinopsis
Book by Matthew Linderman Jason Fried
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor
Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, the experts at 37signals (whose clients include Microsoft, Qwest, Monster.com, and Clear Channel) will show you how. Defensive design is like defensive driving brought to the Web. The same way drivers must always be on the lookout for slick roads, reckless drivers, and other dangerous scenarios, site builders must constantly search for trouble spots that cause visitors confusion and frustration. Good site defense can make or break the customer experience. In these pages, you'll see hundreds of real-world examples from companies like Amazon, Google, and Yahoo that show the right (and wrong) ways to get defensive. You'll learn 40 guidelines to prevent errors and rescue customers if a breakdown occurs. You'll also explore how to evaluate your own site's defensive design and improve it over the long term. This book is a must read for designers, programmers, copywriters, and any other site decision-makers who want to increase usability and customer satisfaction.
Biografía del autor
Chicago-based 37signals (www.37signals.com) is a team of web design and usability specialists dedicated to simple, and usable, customer-focused design. 37signals popularized the concept of contingency/defensive design in various articles and white papers and via the web site DesignNotFound.com. The team also has conducted workshops and presentations on the topic for a variety of conferences and companies. 37signals clients include Microsoft, Qwest, Monster.com, Clear Channel, Panera Bread, Meetup, Performance Bike, and Transportation.com. Work has been featured in the New York Times, Sports Illustrated, Washington Post, on CNN, and in numerous other publications. Team members have appeared as featured speakers at AIGA Risk/Reward, Activ8, South By Southwest, HOW Design Conference, ForUse, and other conferences. Additional information can be found at www.37signals.com. This book is authored by Matthew Linderman with Jason Fried. Other members of the 37signals team include Ryan Singer and Scott Upton.
"Sobre este título" puede pertenecer a otra edición de este libro.
- EditorialNew Riders
- Año de publicación2004
- ISBN 10 073571410X
- ISBN 13 9780735714106
- EncuadernaciónTapa blanda
- IdiomaInglés
- Número de páginas246
Comprar nuevo
Ver este artículo
EUR 22,66
EUR 3,52 gastos de envío en Estados Unidos de America
Destinos, gastos y plazos de envíoResultados de la búsqueda para Defensive Design for the Web: How to improve error...
Imagen de archivo
Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points
Publicado por
New Riders, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Tapa blanda
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00065462505
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
New Riders Pub (edition 1), 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Paperback
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. 1. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Nº de ref. del artículo: 073571410X-11-1
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
New Riders Pub, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Tapa blanda
Librería: Goodwill of Colorado, COLORADO SPRINGS, CO, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. This item is in overall good condition. Covers and dust jackets are intact but may have minor wear including slight curls or bends to corners as well as cosmetic blemishes including stickers. Pages are intact but may have minor highlighting/ writing. Binding is intact; however, spine may have slight wear overall. Digital codes may not be included and have not been tested to be redeemable and/or active. Minor shelf wear overall. Please note that all items are donated goods and are in used condition. Orders shipped Monday through Friday! Your purchase helps put people to work and learn life skills to reach their full potential. Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you! Nº de ref. del artículo: 466SGT002RA5
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web : How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
Pearson Education, Limited, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Tapa blanda
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 5248192-6
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web : How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
Pearson Education, Limited, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Tapa blanda
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: GRP15709984
Cantidad disponible: 1 disponibles
Imagen del vendedor
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
New Riders Pub, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Tapa blanda
Librería: Bay State Book Company, North Smithfield, RI, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing. Nº de ref. del artículo: BSM.HC8U
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web: How to Improve Error Messages, Help
Publicado por
New Riders Pub, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Tapa blanda
Librería: Hawking Books, Edgewood, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Very Good Condition. Five star seller - Buy with confidence! Nº de ref. del artículo: X073571410XX2
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
New Riders Publishing, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.95. Nº de ref. del artículo: G073571410XI4N00
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
New Riders Publishing, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Paperback
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.95. Nº de ref. del artículo: G073571410XI4N00
Cantidad disponible: 1 disponibles
Imagen de archivo
Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points
Publicado por
New Riders Pub, 2004
ISBN 10: 073571410X
ISBN 13: 9780735714106
Antiguo o usado
Paperback
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_319903929
Cantidad disponible: 1 disponibles