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Sinopsis
Whether you’re in sales, marketing, or customer service―quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace―building and practicing the skills you need, just when you need them!
- Create and manage accounts―for a 360¿ view of your customers and business
- Work with Microsoft Dynamics CRM directly from Microsoft Outlook
- Track customer activity; import and map data automatically
- Manage campaigns, leads, quotes, contracts, and orders
- Employ basic to advanced reporting capabilities
Your all-in-one learning experience includes:
- Files for building skills and practicing the book’s lessons
- Fully searchable eBook
- Sample chapters from related Microsoft Press books
- WINDOWS VISTA PRODUCT GUIDE eReference―plus other resources―on CD
For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.
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Acerca del autor
Mike Snyder is recognized as an industry-leading CRM expert. He is cofounder and principal of Sonoma Partners, a Chicago-based consulting firm that specializes in Microsoft CRM implementations. Microsoft twice awarded Sonoma Partners the Global Microsoft CRM Partner of the Year.
Jim Steger has architected and led multiple award-winning Microsoft CRM deployments, including complex enterprise integration projects. He’s been developing solutions and writing code for Microsoft CRM since the version 1.0 beta. He acted as a technical reviewer for several of the Microsoft CRM certification exams. Jim is also a cofounder and principal of Sonoma Partners.
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Microsoft® Dynamics(TM) CRM 4.0 Step by Step
Publicado por
Microsoft Press, 2008
ISBN 10: 073562576X
ISBN 13: 9780735625761
Antiguo o usado
paperback
Librería: Half Price Books Inc., Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_326543153
Cantidad disponible: 1 disponibles
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Microsoft DynamicsAr CRM 4.0 Step by Step (BPG-step by Step)
Librería: AwesomeBooks, Wallingford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Microsoft DynamicsAr CRM 4.0 Step by Step (BPG-step by Step) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780735625761
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Microsoft DynamicsAr CRM 4.0 Step by Step (BPG-step by Step)
Librería: Bahamut Media, Reading, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780735625761
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Microsoft Dynamics® CRM 4.0 Step by Step
Publicado por
Microsoft Press, 2008
ISBN 10: 073562576X
ISBN 13: 9780735625761
Antiguo o usado
Softcover
Librería: Ammareal, Morangis, Francia
Calificación del vendedor: 5 de 5 estrellas
Softcover. Condición: Bon. Légères traces d'usure sur la couverture. Salissures sur la tranche. Edition 2008. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Stains on the edge. Edition 2008. Ammareal gives back up to 15% of this item's net price to charity organizations. Nº de ref. del artículo: E-669-444
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Microsoft® Dynamics(TM) CRM 4.0 Step by Step
Publicado por
Microsoft Press, 2008
ISBN 10: 073562576X
ISBN 13: 9780735625761
Nuevo
Soft cover
Original o primera edición
Librería: BOOKWEST, Phoenix, AZ, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Soft cover. Condición: New. 1st Edition. US SELLER SHIPS FAST FROM USA. Nº de ref. del artículo: DOMONLY-147E1-073562576X-PB-2-lbs
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Microsoft Dynamics CRM 4.0 Step By Step Book/CD Package
Publicado por
MICROSOFT PRESS, 2008
ISBN 10: 073562576X
ISBN 13: 9780735625761
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Brossura
Librería: Libro Co. Italia Srl, San Casciano Val di Pesa, FI, Italia
Calificación del vendedor: 5 de 5 estrellas
Brossura. Condición: fine. 2008; br., pp. 442, cm 23x19. Libro. Nº de ref. del artículo: 1660127
Cantidad disponible: 1 disponibles