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Online Training Solutions, Inc. (OTSI) is a traditional and electronic publishing company specializing in the creation, production, and delivery of computer software training. OTSI publishes the Quick Course and Practical Business Skills series of computer and business training products. The principals of OTSI and authors of this book are:

Joyce Cox, CEO Joyce has 20 years' experience in writing about and editing technical subjects for non-technical audiences. For 12 of those years she was the principal author for Online Press, where she developed of a series of computer training books for beginning and intermediate adult learners. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California. She is a master gardener with a passion for culinary and medicinal herbs.

Steve Lambert, President Steve started messing around with computers in the mid 1970's, before they became personal and migrated to the desktop. As computers evolved from wire-wrap and solder to consumer products, he evolved from hardware geek to programmer and writer. Steve has written 14 books and a wide variety of technical documentation, and has produced training tools and help systems. He wrote this book aboard his trimaran while anchored off the coast of Florida.

Gale Nelson, Vice President Gale has been working with computers for longer than she cares to remember. Way back when, she jumped at the opportunity to join a SQL Server training company as a technical writer. Her attention to detail soon led her into software testing and quality assurance management. She now divides her work time between writing and data conversion projects. In her leisure time, she studies horse whispering techniques and applies them to the training of her dog, horse, and mule.

Joan Preppernau, Vice President and COO Joan is the primary author of Windows XP Step by Step and FrontPage 2002 Step by Step published by Microsoft Press, and is a contributing author to Quick Course in Windows XP and Quick Course in Windows 2000, both books in OTSI’s Practical Business Skills series. Currently residing in Sweden with her family, Joan is taking part in an extended mobile computing experiment, and enjoying the benefits of the time difference between her home office and OTSI’s corporate headquarters. Prior to becoming involved as an author, Joan wore a variety of hats for OTSI including data preparation manager, operations manager, web master, technical editor, and copy editor, all of which contribute to her passion for producing interesting, useful, and understandable training materials.

For more information about Online Training Solutions, Inc., visit http://www.otsiweb.com.