The business environment across the globe is characterised by three primary governance arrangements - bureaucracies, markets and networks. For organisations operating within each of these business contexts, the terms of engagement in regard to negotiation are different.
Rather than starting from a broad `how to’ approach or a specific cultural interface, Negotiating at Work looks at governance arrangements within the business environment and at how such governance arrangements impact on how negotiation occurs. It brings context to the fore of negotiating by using governance as the lens to consider the modern business context.
Negotiating at Work demonstrates how responding to business style in negotiations can effect successful outcomes. Each chapter is clearly presented, and includes `Chapter at a glance’, Key points, Key terms, and case studies.
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Jennifer Waterhouse is Senior Lecturer in the School of Business at the University of Newcastle, Australia. Jennifer teaches in the area of employment relations, with a particular focus on diversity in the workplace and on negotiations. Her current research looks at collaborative arrangement in regional networks and clusters. This research has extended to broad areas of consideration, including the wine industry in the Hunter Valley as well as networks established to address homelessness in regional Queensland.
Robyn Keast is Associate Professor in the School of Management at Queensland University of Technology, Australia, and is the Research Director for the Airport Metropolis Project. She has taught cross cultural negotiation courses at both the undergraduate and postgraduate levels. Robyn has an extensive background as a public sector practitioner, policy officer and manager, and has also worked in the non-government sectors in Australia and New Zealand. Her research interests include collaborative and networked arrangements (structure, governance, operation, leadership and effectiveness), innovation networks, business clusters and hybrid organisational arrangements, public sector reforms, government-community relations, social policy and service delivery models. She has published widely in international academic and industry journals.
Kerry Brown is the Mulpha Chair in Tourism Asset Management and Professor in the School of Tourism and Hospitality Management at Southern Cross University, Australia. She is also the Director of the Research Centre for Tourism, Leisure and Work at Southern Cross University. Her previous role was Professor in the School of Management at Queensland University of Technology. Kerry’s principal research areas are change management, collaboration, networks and clusters, capability, strategy, management and policy for infrastructure and asset management, work-life balance, gender and careers in the public sector, public sector management and policy, and government-community relations and employment relations. Kerry has co-authored two books, co-edited four books, and published over 50 articles in scholarly journals.
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