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The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual: Volume 1 - Tapa blanda

Tatum, Markesha Grant

 
9780692688045: The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual: Volume 1
Tapa blanda
ISBN 10: 0692688048 ISBN 13: 9780692688045
Editorial: GEM Publishing, 2016

Sinopsis

The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees’ perspective and learn to be more empathetic towards retail workers.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees’ perspective and learn to be more empathetic towards retail workers.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
GEM Publishing
Año de publicación
2016
Idioma
Inglés
ISBN 10 
0692688048
ISBN 13 
9780692688045
Encuadernación
Tapa blanda
Número de páginas
168
Contacto del fabricante
Printed by Amazon on behalf of the author
https://www.amazon.es/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
Luxemburgo