Learning by Example: Imitation and Innovation at a Global Bank - Tapa blanda

Strang, David

 
9780691171197: Learning by Example: Imitation and Innovation at a Global Bank
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ISBN 10: 069117119X ISBN 13: 9780691171197
Editorial: Princeton University Press, 2016

Sinopsis

In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization.


Through extensive interviews, surveys, and archival materials, Strang reveals that benchmarking promotes a distinctive managerial regime with potential benefits and pitfalls. He explores the organizations treated as models of best practice, the networks that surround a bank and form its reference group, the ways managers craft calls for change, and the programs implemented in the wake of vicarious learning. Strang finds that imitation does not occur through mindless conformity. Instead, managers act creatively, combining what they see in external site visits with their bank’s strategic objectives, interpreted in light of their understanding of rational and progressive management.



Learning by Example opens the black box of interorganizational diffusion to show how managers interpret, advocate, and implement innovations.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

David Strang is professor of sociology at Cornell University.

De la contraportada

"The best book I have read on benchmarking. A penetrating account of why firms benchmark, how they construct reference groups, and how they learn and unlearn from examples."--Hayagreeva Rao, Stanford University Graduate School of Business and author of Market Rebels

"Learning by Example provides a nuanced view of the individual, social, organizational, and institutional roots of innovation diffusion and organizational change. This book will have impact. It belongs on the scholar's desk as well in the practitioner's office."--Michael Tushman, Harvard Business School

"There is now a huge literature on the spread of management techniques across organizations. However, there is an extreme paucity of work that examines exactly what happens in firms when they adopt such innovations. Qualitative in its approach, this important and original book breathes fresh air in an area that is often too dominated by quantitative studies of the phenomenon."--Eric Abrahamson, Columbia University

"Learning by Example tells the fascinating story of the benchmarking initiative at one of the world's largest banks. The author's access to bank employees and bank records is unparalleled. Based on rigorous research, the book shows that status and the experiences of current workers in other firms shape what programs get copied. This study will revolutionize thinking about organizational learning and innovation."--Frank Dobbin, Harvard University

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Editorial
Princeton University Press
Año de publicación
2016
Idioma
Inglés
ISBN 10 
069117119X
ISBN 13 
9780691171197
Encuadernación
Tapa blanda
Número de páginas
302
Contacto del fabricante
no disponible
Persona responsable
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
22763
Alemania

Otras ediciones populares con el mismo título

9780691142180: Learning by Example: Imitation and Innovation at a Global Bank

Edición Destacada

ISBN 10:  0691142181 ISBN 13:  9780691142180
Editorial: Princeton University Press, 2010
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