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The Customer Comes Second - Tapa dura

Rosenbluth, Hal F.; Peters, Diane McFerrin

 
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Sinopsis

A businessman outlines his surprising formula for success--concentrate on employees first and customers second, thus creating a healthy working environment and ultimately boosting customer service to new levels. 100,000 first printing. $100,000 ad/promo. First serial, World, Inc.

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Reseña del editor

A businessman outlines his surprising formula for success--concentrate on employees first and customers second, thus creating a healthy working environment and ultimately boosting customer service to new levels. 100,000 first printing. $100,000 ad/promo. First serial, World, Inc.

"Sobre este título" puede pertenecer a otra edición de este libro.