9784906224616 Introduction to Quality Control Introduction to Quality Control is highly recommended reading for people of all levels already working in quality control as well as those about to enter the field. It may be the best introduction to this vitally important topic you will ever find.
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H. Thomas Johnson is the Retzlaff Professor of Quality Management at Portland State University. He co-authored Relevance Lost: The Rise and Fall of Management Accounting, which is considered one of the most influential management books of the twentieth century by the Harvard Business Review, and authored its controversial sequel, Relevance Regained: From Top-Down Control to Bottom-Up Empowerment.
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