Crystal Reports 2008 Official Guide

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9780672329890: Crystal Reports 2008 Official Guide

CRYSTAL REPORTS® 2008

OFFICIAL GUIDE

Whether you’re a DBA, data warehousing or business intelligence professional,
reporting specialist, or developer, this book has the answers you need. Through
hands-on examples, you’ll systematically master Crystal Reports and Xcelsius
2008’s most powerful features for creating, distributing, and delivering content.
One step at a time, long-time Crystal Reports insiders take you from the basics
through advanced content creation and delivery using Xcelsius, Crystal Reports
Server, crystalreports.com, and the offline Crystal Reports Viewer.

Every significant enhancement introduced in Crystal Reports 2008 is covered, including its new visualization options and more robust Web services capabilities. The book concludes by showing how to use Crystal Reports’ powerful .NET and Java SDKs to customize and extend enterprise reporting in virtually unlimited ways.

 

· Learn hands-on, through step-by-step examples and exercises–and discover tips and tricks proven in real-world enterprise environments

  ·   Master new Crystal Reports 2008 features, including interactive report viewing, Xcelsius dashboarding, Flex, and Flash integration, Report Designer improvements, report bursting, and more

  ·   Publish professional-quality reports against virtually any data source, including relational and OLAP databases, Universes, SAP, PeopleSoft, JavaBeans, .NET/COM objects, XML, and more

  ·   Discover advanced visualization techniques using Xcelsius, charts, and maps

  ·   Learn methods for distributing reports and integrating content into other applications

            ·           Learn about the latest reporting addition to the Business Objects family–Xcelsius and begin creating dynamic and interactive dashboards

 

NEIL FITZGERALD has spent several years working at Business Objects and with one of Business Objects’ largest providers of custom BI and enterprise reporting solutions.

BOB COATES currently works as a Sales Consultant for Business Objects, an SAP company, where he has been employed for more than eleven years.

 

RYAN GOODMAN is the founder of Centigon Solutions, Inc., and remains one of the top Xcelsius experts and evangelists in the world.

 

MICHAEL VOLOSHKO is a senior presales consultant for the financial services team at Business Objects.

 

ON THE WEB

Find all this and more at informit.com/sams:

     ·    Java and .NET sample reports and code samples for all examples in the book

     ·    Bonus chapters, tips, tricks, and links to great reporting resources

 

CATEGORY: Database

COVERS: Crystal Reports 2008, Crystal Reports Server 2008,

Crystal Reports Viewer, crystalreports.com, Xcelsius 2008

USER LEVEL: Beginning–Intermediate

 

 

informit.com/sams

 

"Sinopsis" puede pertenecer a otra edición de este libro.

About the Author:

About the Lead Author

Neil FitzGerald is an entrepreneur who has successfully started or contributed to multiple consulting companies in the IT consulting domain. Neil combined his bachelor’s degree in computer science from Queen’s University in Kingston, Canada and his MBA from the Ivey School of Business at the University of Western Ontario with his more than 8 years of experience at Business Objects in a variety of senior roles to help provide information solutions to Fortune 500 companies across North America. He has spent more than 13 years in the information delivery domain and is available for onsite or remote consulting to companies large and small. Neil can be contacted at neil_fitzgerald@hotmail.com.

 

About the Contributing Authors

Bob Coates has worked for Business Objects, an SAP company (through the Crystal Decisions and Business Objects acquisitions), for more than 11 years. While there he worked in technical support, global services, and sales consulting. Presently Bob is a principal sales consultant working on the SAP Synergy Team–a branch of the Strategic Technology Group focused on the top 100 SAP customers. Bob would like to thank his wife Amanda for her infinite patience and support.

 

Ryan Goodman is the founder of Centigon Solutions Inc. As a previous technical evangelist and sales consultant at Infommersion and then Business Objects, Ryan has implemented hundreds of Xcelsius projects spanning more than 4 years. His interactive data visualization and design background coupled with his business insight and technical aptitude have made him one of the top Xcelsius experts in the world. Ryan continues to push the envelope and evangelize Xcelsius on his blog: www.ryangoodman.net/blog.

 

Michael Voloshko is a principal solutions architect for the financial services vertical at Business Objects, an SAP company.

Excerpt. © Reprinted by permission. All rights reserved.:

INTRODUCTION

INTRODUCTION

In this chapter

  • Introduction to Information Delivery

  • Spectrum of Business Objects Product Usage

  • Spectrum of BI Tool Users

  • The Product Family from Business Objects

  • What Is in This Book

  • Equipment Used for This Book

Introduction to Information Delivery

Organizations of all sizes today find themselves increasingly awash in data, yet hungering for information to help them meet their business objectives. These corporations, from Main Street and Wall Street alike, have spent large amounts of time and money over the past 10 or so years implementing systems to help collect data on and streamline their operations. From monolithic Enterprise Resource Planning (ERP) systems (SAP, PeopleSoft, Oracle Financials, and so on) through Customer Relationship Management (CRM) systems (Siebel, Rightnow.com, Salesforce.com, and so on) to Custom Data Warehousing projects, these firms are now looking for ways to extract value from the collective body of data to help them run their businesses more productively and competitively. These firms are looking for a strategic information delivery or business intelligence solution to help them become more productive and ultimately compete more effectively. The products covered in this book are geared toward meeting that challenge.

The information delivery products and solutions presented in this book are often categorized under the Business Intelligence (BI) banner. BI is the industry of value-added information delivery based on structured data sources—essentially providing meaningful, business-driven value and information to business end users by connecting them to data with appropriate tools and products. Figure I.1 highlights the conceptual divide of information delivery solutions into the structured and unstructured world. Although evidence suggests an eventual blurring of the boundaries between these discrete industries over time, the Business Objects products covered in this book most aptly fit under the BI banner.

Figure I.1
The information delivery industry divides broadly into structured and unstructured information management.

Industry analysts in the information delivery area regularly highlight the impressive adoption rates of BI products in the past few years as testimony to their value. The dynamic double-digit percentage growth rates for industry leaders such as Business Objects are especially impressive when the difficult macroeconomic operating environment of recent years is taken into account. Ironically, many suggest, this same poor economic environment has largely driven the increased worldwide demand for BI functionality as firms work to increase their productivity and competitiveness by leveraging existing investments—and doing more with less. The next section covers the BI industry driver along with a few others.

Spectrum of Business Objects Product Usage

BI products such as those distributed by Business Objects (Crystal Reports, Crystal Reports Server, BusinessObjects Enterprise, Crystal Xcelsius, and Web Intelligence) are deployed and used in about as many different ways as there are product implementations—and there are millions. However, as you examine a broad swath of BI clients and their implementations, you can find definite themes to their deployments. Taking a step back, distinctive drivers to worldwide BI product adoption become evident. The following sections discuss a few of the most common.

Custom Information Delivery Applications

Despite the increasing functionality of turnkey software and web applications available today, corporations of all sizes still regularly look to custom-developed applications to provide them with unique competitive advantage and to meet their proprietary business requirements. These applications run the gamut in size from small business applications through large departmental applications to enterprise intranet and extranet applications. The key component of these custom projects is the integration of BI functionality, such as formatted reporting, ad hoc query, dashboarding, self-service web reporting, and/or analytic capabilities, within an internally developed application. Table I.1 highlights some typical examples of custom applications using the Business Objects suite of products to help deliver custom applications.

Table I.1 Sample Custom Information Delivery Applications

Application

Application Audience

Product Usage

Small retail chain's internal Java-based sales metrics application

Approximately 20 sales employees and managers

Using Crystal Reports Java Engine, the developer provides the sales team with Web access to on-demand metrics reports built into the intranet application.

Large portfolio

10,000+ high value customers of firm

Using Crystal Xcelsius and Crystal Reports Server, the management firm's developer provides access to the scalable client extranet application reporting infrastructure and facilitates those customers getting online web access to their portfolio reports.

Asset management firm's report batch of institution scheduling application

50,000+ clients

Using the Business Objects reporting server and scheduling engine, the developer's application dynamically creates tens of thousands of customized reports daily and automatically emails them to the appropriate clients in PDF and XLS formats.

A key strength of the Business Objects suite of products is that it lends itself readily to integration into custom applications. From the inclusion of basic formatted reports within Java/J2EE or .NET applications through the inclusion of rich ad hoc query and self-service reporting functionality in proprietary information product applications to provision of large-scale enterprise BI analytics, scheduling, and security functionality in a globally deployed application, the Business Objects suite of products can meet your requirements. Table I.2 provides a jump-point for those looking for each type of application integration covered in this book.

Table I.2 Custom Application Chapters Overview

Development Environment

Required Functionality

Part or Chapters

Java/J2EE

Prebuilt reports included in custom Java application

Part IV, Chapter 18

.NET

Prebuilt reports included in custom .NET application

Part IV, Chapter 19

Enterprise BI Initiatives

With the proliferation of BI tools and the acceleration of product adoption around the globe, there has been concurrent pressure for the involved companies to standardize on a single set of products and tools—effectively a BI infrastructure or platform. The main arguments for such standardization include the following:

  • Reduced total cost of product ownership

  • Creation of enterprise centers of excellence

  • Reduced vendor relationships

  • Movement toward a BI infrastructure/platform

As BI products have matured from different areas of historical strength and their marketplace acceptance has grown, end user organizations have found themselves with disparate and incompatible BI tools and products across or even within the same departments in their organization. To eliminate the costliness of managing such a broad set of tools, many firms are now moving to adopt a single BI platform such as BusinessObjects Enterprise (or Crystal Reports Server for smaller businesses).

The infrastructure of BusinessObjects Enterprise provides a single architecture to manage all the content and tools required to serve an organization's structured information delivery requirements. Figure I.2 shows an end user map of a typical organization. To be productive, each type of end user in a company requires different types of tools. There are clear organizational benefits to a common infrastructure or centrally managed center of excellence, such as BusinessObjects Enterprise, which can meet the various end user and IT requirements.

Figure I.2
Organizational end user requirements map from Business Objects.

Details of the breakdown of this book are included later in this Introduction, but to jumpstart your learning on this type of BI application, Table I.3 can point you to the sections and chapters of particular relevance.

Table I.3 Enterprise Business Intelligence Chapter Overview

Enterprise Business Intelligence Focus

Chapter

Out-of-the-box product using Crystal Reports Server for small- and medium-sized businesses

Part IV, Chapter 17

Using crystalreports.com to distribute reporting content

Part IV, Chapter 17

Spectrum of BI Tool Users

Across the usage profiles of the thousands of BI scenarios/implementations, there generally exists a consistency in the types of people who become involved. Figure I.3 provides a relatively high level yet accurate graphic that shows a typical distribution of the people involved in BI implementations.

Figure I.3
Average BI implementation user distribution.

Each of the three communities outlined in the pyramid plays a key role in the ongoing success and operation of any BI implementation. The content creators and system administrators play perhaps the most important role in ensuring the short- and long-term success of any deployment because their work sets up the system content and tools from which the other users derive benefit. The information analysts generally come from across an organization's typical functions and are highly demanding users who require rich and highly functional interactive tools to facilitate their jobs as analysts. The last group is by far the largest group and includes employees, partners, customers, and suppliers who rely on the BI implementation to provide timely, secure, and reliable information or corporate truths. This group tends to span the entire corporate ladder from foot soldiers right up to the executive suite—all of whom have the same requirement of simple information provision to enable them to complete their regular day-to-day assignments successfully.

Figure I.4 provides a schematic highlighting the distinction between the different content creation tools and the content delivery tools—BusinessObjects Enterprise, Crystal Reports Server, or Java/.NET reporting engines. This book breaks down into two sections covering these two themes: content creation (Chapters 1–16) and content delivery in all of its possible forms (Chapters 17–21) using some of the Business Objects suite of products.

Figure I.4
Content creation and content delivery schematic.

Content Creators (Information Designers)

Content creators provide the foundation to any BI implementation. This group uses content creation tools such as Crystal Reports, Crystal Xcelsius, Web Intelligence, Desktop Intelligence (formerly BusinessObjects), Excel, and so on. These users—primarily composed of IT folks but sometimes complemented with technically savvy business users—create the report content, dashboards, OLAP cubes, and reporting metadata that facilitates system usage and benefits derived from the other system users. Because these tasks are of paramount importance in an enterprise suite deployment, the entire first half of the book is dedicated to providing these folks with a comprehensive tutorial and reference on content creation using Crystal Reports and Crystal Xcelsius.

After content exists, it is ready for distribution through an infrastructure such as BusinessObjects Enterprise, the new Crystal Reports Server product, or a custom application. Finally, the content requires management. Another small but critical group of BI system users—the BI administrators—need to ensure that the system is deployed and tuned correctly to ensure optimal performance for the business end users.

Information Analysts

Although not the primary group in number, the information analysts in a BI deployment are those who are primarily responsible for the extraction of new business insights and actionable recommendations derived from the BI implementation. Using such analytic tools as Web Intelligence, Crystal Xcelsius, and Excel, these users spend their time interrogating, massaging, and slicing and dicing the data provided in the various back-end systems until they glean nuggets of business relevance. These users tend to come from a wide variety of functional areas in a company, including operations, finance, sales, HR, and marketing and all work with the provided BI tools to extract new information out of the existing corporate data set. Chapters 20 and 21 provide detailed information on using Crystal ...

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Descripción Pearson Education (US), United States, 2008. Paperback. Estado de conservación: New. 2nd Revised ed.. Language: English . Brand New Book. CRYSTAL REPORTS (R) 2008OFFICIAL GUIDEWhether you re a DBA, data warehousing or business intelligence professional, reporting specialist, or developer, this book has the answers you need. Through hands-on examples, you ll systematically master Crystal Reports and Xcelsius 2008 s most powerful features for creating, distributing, and delivering content. One step at a time, long-time Crystal Reports insiders take you from the basics through advanced content creation and delivery using Xcelsius, Crystal Reports Server, , and the offline Crystal Reports Viewer. Every significant enhancement introduced in Crystal Reports 2008 is covered, including its new visualization options and more robust Web services capabilities. The book concludes by showing how to use Crystal Reports powerful and Java SDKs to customize and extend enterprise reporting in virtually unlimited ways. * Learn hands-on, through step-by-step examples and exercises-and discover tips and tricks proven in real-world enterprise environments * Master new Crystal Reports 2008 features, including interactive report viewing, Xcelsius dashboarding, Flex, and Flash integration, Report Designer improvements, report bursting, and more * Publish professional-quality reports against virtually any data source, including relational and OLAP databases, Universes, SAP, PeopleSoft, JavaBeans, /COM objects, XML, and more * Discover advanced visualization techniques using Xcelsius, charts, and maps * Learn methods for distributing reports and integrating content into other applications * Learn about the latest reporting addition to the Business Objects family-Xcelsius and begin creating dynamic and interactive dashboards NEIL FITZGERALD has spent several years working at Business Objects and with one of Business Objects largest providers of custom BI and enterprise reporting solutions. BOB COATES currently works as a Sales Consultant for Business Objects, an SAP company, where he has been employed for more than eleven years. RYAN GOODMAN is the founder of Centigon Solutions, Inc., and remains one of the top Xcelsius experts and evangelists in the world. MICHAEL VOLOSHKO is a senior presales consultant for the financial services team at Business Objects. ON THE WEBFind all this and more at /sams: * Java and sample reports and code samples for all examples in the book * Bonus chapters, tips, tricks, and links to great reporting resources CATEGORY: DatabaseCOVERS: Crystal Reports 2008, Crystal Reports Server 2008, Crystal Reports Viewer, , Xcelsius 2008USER LEVEL: Beginning-Intermediate /sams. Nº de ref. de la librería AAC9780672329890

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