Foundations of Service Level Management (Sams Professionals) - Tapa blanda

Sturm, Rick

 
9780672317439: Foundations of Service Level Management (Sams Professionals)
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ISBN 10: 0672317435 ISBN 13: 9780672317439
Editorial: Sams Publishing, 2000

Sinopsis

Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management.

Additional resources for this title can be found at: http://www.enterprisemanagement.com/IT_Mgmt_Solutions/

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Wayne Morris is the vice president at BMC Software, Inc. He speaks regularly at industry trade shows and conferences including Uniforum, Networld+Interop, DB Expo, Enterprise Management Summit and Computer Measurement Group. In addition, Morris is frequently asked to comment in major trade press articles on application management and his papers have been published in the USA, Europe and Australia.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Sams Publishing
Año de publicación
2000
Idioma
Inglés
ISBN 10 
0672317435
ISBN 13 
9780672317439
Encuadernación
Tapa blanda
Número de páginas
288
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780672324369: Foundations of Service Level Management

Edición Destacada

ISBN 10:  0672324369 ISBN 13:  9780672324369
Editorial: Sams, 2002
Tapa blanda