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A Guide to Customer Service Skills for the Help Desk Professional

Knapp, Donna

 
9780619216412: A Guide to Customer Service Skills for the Help Desk Professional

Sinopsis

This detailed look at the "soft" skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workplace.

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Reseña del editor

This detailed look at the "soft" skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workplace.

"Sobre este título" puede pertenecer a otra edición de este libro.