A Guide to Computer User Support - Tapa blanda

Beisse, Fred

 
9780619033637: A Guide to Computer User Support
Tapa blanda
ISBN 10: 0619033630 ISBN 13: 9780619033637
Editorial: Course Technology Inc, 2001

Sinopsis

This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.

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Reseña del editor

This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Course Technology Inc
Año de publicación
2001
Idioma
Inglés
ISBN 10 
0619033630
ISBN 13 
9780619033637
Encuadernación
Tapa blanda
Número de páginas
475
Contacto del fabricante
no disponible
Persona responsable
no disponible