This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
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This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Nº de ref. del artículo: 00073996320
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Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
Paperback. Condición: Fair. 2. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Nº de ref. del artículo: 0619033630-7-1
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Librería: St Vincent de Paul of Lane County, Eugene, OR, Estados Unidos de America
Condición: Good. COVER SHOWS SOME GENERAL WEAR, SUCH AS SCRATCHES, RUBBING, DINGED CORNERS AND CREASES. paperback 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects. Nº de ref. del artículo: Z-001-3375
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Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Unknown. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G0619033630I3N00
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Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Unknown. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G0619033630I3N00
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Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Unknown. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G0619033630I5N00
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Librería: Better World Books Ltd, Dunfermline, Reino Unido
Condición: Good. 2nd Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: GRP14196884
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Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
paperback. Condición: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Nº de ref. del artículo: rev4670585543
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Librería: a2zbooks, Burgin, KY, Estados Unidos de America
Softcover. Condición: New. 2nd Edition. All pages clean. Book is new.minimal wear from storage. Looks great. Multiple copies available this title. Quantity Available: 2. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724369. Nº de ref. del artículo: 1560724369
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Librería: Mispah books, Redhill, SURRE, Reino Unido
paperback. Condición: Good. Good .Ships From Multiple Locations. book. Nº de ref. del artículo: ERICA80306190336303
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