A Beginner's Guide To Understanding Technical Support - Tapa blanda

Afable, Jose

 
9780595225743: A Beginner's Guide To Understanding Technical Support
Tapa blanda
ISBN 10: 0595225748 ISBN 13: 9780595225743
Editorial: iUniverse, 2002

Sinopsis

A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.

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Reseña del editor

A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.

Biografía del autor

Jose-Albin D. Afable is president of JDA Systems, Inc. a systems consulting firm based in Chicago, Illinois. He has over 10 years of technical experience in database development, technical support, data analysis, internet related technologies, and customer relationship management. With a decade of technology experience, he founded JDA Systems Inc. to assist small businesses by providing affordable and effective technical solutions.

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Editorial
iUniverse
Año de publicación
2002
Idioma
Inglés
ISBN 10 
0595225748
ISBN 13 
9780595225743
Encuadernación
Tapa blanda
Número de páginas
108
Contacto del fabricante
no disponible
Persona responsable
no disponible