Customer Experience Strategy-The Complete Guide from Innovation to Execution- Hard Back - Tapa dura

Arussy, Lior

 
9780578047577: Customer Experience Strategy-The Complete Guide from Innovation to Execution- Hard Back
Tapa dura
ISBN 10: 0578047578 ISBN 13: 9780578047577
Editorial: Strativity Group, Inc., 2010

Sinopsis

Customer Experience Strategy-The Complete Guide from Innovation to Execution- Hard Back

"Sinopsis" puede pertenecer a otra edición de este libro.

Biografía del autor

Lior Arussy is the founder and President of Strativity Group, Inc. (StativityGroup.com), which works with both Global 2000 companies as well as emerging businesses around the world. Prior to establishing Strativity Group, Arussy held executive positions at NICE Systems and Hewlett-Packard as well as various start-up companies. He is the author of several publications, including The Experience!: How to Wow Your Customers and Create a Passionate Workplace, as well as more than fifty articles in such international publications as Harvard Business Review. Arussy's syndicated column "Focus: Customer" reaches more than 350,000 readers worldwide every month. He also has a bimonthly column for CRM magazine, is the winner of the CRM Influential Leader 2003 award, and is the author of the course "Developing and Executing Customer-centric Strategy" (American Management Association).

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Strativity Group, Inc.
Año de publicación
2010
Idioma
Inglés
ISBN 10 
0578047578
ISBN 13 
9780578047577
Encuadernación
Tapa dura
Número de páginas
350
Contacto del fabricante
no disponible
Persona responsable
no disponible