Gower Handbook of Management Skills 3rd Edition

This Gower Handbook conveniently brings together 26 chapters on key topics in management. Written by experts in their field, the approach is direct and covers underlying theory clearly, supported by a wealth of diagrams, bullet lists, case studies and examples. End-of-chapter checklists offer excellent revision aids, and further reading lists provide guidance for more in-depth study.

The book is divided into three parts. Part I focuses on personal skill areas such as managing time, information and information technology, writing, making presentations, managing health and recognizing and dealing with stress.

Part II focuses on the personnel skills required for recruitment, interviewing, performance appraisal, dealing with problem staff, counselling, motivating, team building, influencing, communicating, listening and running meetings.

Part III covers business skills with an excellent introduction to financial information and management, project management, decision making and problem solving, negotiating and creativity.

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