Standards in the Service Industry - Tapa dura

Rothery, Brian

 
9780566078378: Standards in the Service Industry
Tapa dura
ISBN 10: 0566078376 ISBN 13: 9780566078378
Editorial: Gower Publishing Ltd, 1997

Sinopsis

Detailed guidance on how to frame specifications for services of every kind to meet the requirements of customers and of environmental and health and safety regulations is the subject of this book. Codes of practice, a specimen procedures manual and a checklist of key issues are included.

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Reseña del editor

Detailed guidance on how to frame specifications for services of every kind to meet the requirements of customers and of environmental and health and safety regulations is the subject of this book. Codes of practice, a specimen procedures manual and a checklist of key issues are included.

Biografía del autor

Brian Rothery is public affairs manager for Ireland's Science and Technology Agency. He is the author of "The Art of Systems Analysis, The Myth of the Computer", and "Survival by Competence".

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Gower Publishing Ltd
Año de publicación
1997
Idioma
Inglés
ISBN 10 
0566078376
ISBN 13 
9780566078378
Encuadernación
Tapa dura
Número de páginas
192
Contacto del fabricante
no disponible
Persona responsable
no disponible