Multicultural Manners: Essential Rules of Etiquette for the 21st Century - Tapa blanda

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NORINE DRESSER is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning “Multicultural Manners” column for the Los Angeles Times. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.

De la contraportada

Your friend's mother-in-law is visiting from Korea. When greetingher, do you bow, shake hands, or kiss her on both cheeks?

The meeting with his international customers is going well forthe corporate president—until he gives the thumbs-up sign.Why?

You welcome your new neighbors with a bouquet of yourprizewinning daffodils. Yet your beautiful yellow blossoms are metwith looks of shock and horror. Why?

Discover the answers in this incisive, award-winning guide toetiquette, now thoroughly revised to reflect today's trulymulticultural society. Both highly informative and entertaining,Multicultural Manners gives you the understanding you need, theperfect words to say, and the correct behavior to use in a widerange of cross-cultural situations.

The book features completely updated etiquette guidelines withspecial emphasis on post–September 11 culture clashes as wellas a brand-new section that demystifies unfamiliar cultures in thenews. Norine Dresser identifies key cross-cultural hot spots andsuggests methods that foster respect for diversity. You'lldiscover:

• The dos and don'ts of successful business and socialinteraction with people from different cultures
• Appropriate etiquette regarding body language, food, childrearing, clothing, word choices, colors, entertaining, romance, andgift giving
• Detailed tips on avoiding embarrassment at work, in theclassroom, in health care settings, on business trips, at meals, atweddings, at funerals, and on vacations and holidays
• Amusing firsthand accounts of cultural gaffes that illustratehow miscues happen—and how to avoid them
• A breakdown of customs, religions, languages, and ethnicitiesfor seventy different countries