Restaurant Training: An Employee Training Guide for Managers - Tapa blanda

Drummond, Karen Eich

 
9780471552079: Restaurant Training: An Employee Training Guide for Managers
Tapa blanda
ISBN 10: 0471552070 ISBN 13: 9780471552079
Editorial: John Wiley & Sons, 2008

Sinopsis

This ready-to-use staff training manual covers three basic areas: safety and sanitation, food production skills and service ability. Discusses standard industry procedures and practices with instructions for customizing to individual restaurant operations. Presents 30 training outlines featuring ready-to-photocopy transparency masters and employee materials such as summaries, exercises and quizzes. Also includes a variety of suggested training techniques.

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Acerca del autor

Karen Eich Drummond has held a variety of management and training positions in both commercial and institutional foodservice. She is currently a consultant on foodservice management, training, and nutrition issues, and is also an instructor in a hotel, restaurant, and institutional management program, which she founded in 1988. Ms. Drummond is also the author of Human Resource Management for the Hospitality Industry, and Nutrition for the Foodservice Professional. She earned her M.S. in Education at Russell Sage College, and is currently completing her Ph.D. at Temple University.

 

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Editorial
John Wiley & Sons
Año de publicación
2008
Idioma
Inglés
ISBN 10 
0471552070
ISBN 13 
9780471552079
Encuadernación
Tapa blanda
Número de páginas
416
Contacto del fabricante
no disponible
Persona responsable
no disponible