The Complete Problem Solver: A Total System for Competitive Decision Making - Tapa dura

Arnold, John D.

 
9780471541981: The Complete Problem Solver: A Total System for Competitive Decision Making

Sinopsis

This is a management aid which aims to teach readers to analyze the root causes, options and risks involved in making serious decisions. It outlines what choices have to be made, and then describes how to establish criteria, identify and test alternatives, trouble-shoot and refine decisions.

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Reseña del editor

Presents a decison-making framework, referred to here as the Complete Thought Process'' that allows readers to explore and weigh three critical elements of any determination: root cause analysis, option analysis and risk analysis. Explains how to smoke out issues; define what needs to be resolved; establish criteria; identify and test alternatives; trouble shoot and refine decisions. Packed with cases and examples from the author's 30 years of consulting experience with some of the world's most successful companies.

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