Performance Drivers: A Practical Guide to Using the Balanced Scorecard (Business)

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9780471495420: Performance Drivers: A Practical Guide to Using the Balanced Scorecard (Business)
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A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long--term strategic vision. Typically, this leaves a gap between the development of a companya s strategy and its implementation. The business scorecard, however, provides a more a balanced viewa by looking at not just--financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement -- by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step--by--step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long--term view of what the companya s strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast--changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy

About the Author:

NILS--GA-RAN OLVE is Adjunct Professor at Linkoping University. He has worked extensively in management development and co--authored one previous Wiley book, Virtual Organizations and Beyond, 1997. His work concentrates on management control issues, in particular the Balanced Scorecard and the management of IT and immaterial assets. JAN ROY worked as CEO of several Swedish companies, especially in the retail industry. As a consultant, he mainly deals with strategic change processes. Jan Roy and Nils--Goran Olve are both active in ConcoursCepro, a Stockholm--based consultancy where Jan Roy is the CEO. ConcoursCepro is part of The Concours Group (www.concours--group.com), which has a growing number of consultants in the US and Europe specializing in the strategic and operational uses of human assets and information technology. Scorecards is an important tool in many of its projects. MAGNUS WETTER is a management consultant specializing in strategic development and strategic execution. He has an MSc in Business and Administration from Lund University and also studied at McGill University in Montreal.

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Olve, Nils-G"ran; Roy, Jan
Editorial: John Wiley and Sons Ltd, United Kingdom (2001)
ISBN 10: 0471495425 ISBN 13: 9780471495420
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Descripción John Wiley and Sons Ltd, United Kingdom, 2001. Paperback. Estado de conservación: New. Revised ed.. 194 x 130 mm. Language: English . Brand New Book. A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long--term strategic vision. Typically, this leaves a gap between the development of a companya s strategy and its implementation. The business scorecard, however, provides a more a balanced viewa by looking at not just--financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement -- by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step--by--step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long--term view of what the companya s strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast--changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy. Nº de ref. de la librería AAH9780471495420

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Olve, Nils-G"ran; Roy, Jan
Editorial: John Wiley and Sons Ltd, United Kingdom (2001)
ISBN 10: 0471495425 ISBN 13: 9780471495420
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Descripción John Wiley and Sons Ltd, United Kingdom, 2001. Paperback. Estado de conservación: New. Revised ed.. 194 x 130 mm. Language: English . Brand New Book. A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long--term strategic vision. Typically, this leaves a gap between the development of a companya s strategy and its implementation. The business scorecard, however, provides a more a balanced viewa by looking at not just--financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement -- by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step--by--step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long--term view of what the companya s strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast--changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy. Nº de ref. de la librería AAH9780471495420

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Descripción 2001. Paperback. Estado de conservación: New. 1st. 131mm x 21mm x 198mm. Paperback. A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 364 pages. 0.390. Nº de ref. de la librería 9780471495420

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Descripción John Wiley and#38; Sons, 2000. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería FW-9780471495420

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Descripción Wiley, 2001. Paperback. Estado de conservación: New. book. Nº de ref. de la librería 0471495425

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Descripción John Wiley & Sons Inc, 2000. Paperback. Estado de conservación: Brand New. 364 pages. 8.00x5.25x1.00 inches. In Stock. Nº de ref. de la librería __0471495425

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Descripción Wiley, 2001. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: About the Authors. Preface. Overview of the Book. INTRODUCTION AND BACKGROUND. Why a Balanced Scorecard? The Balanced Scorecard - Strategic Control. BUILDING A BALANCED SCORECARD. The Process of Building a Balanced Scorecard. Cases From Different Industries. Important Issues in the Building Process. Scorecards as Management Control. Measures and their Causal Relations. IMPLEMENTING A BALANCED SCORECARD. Systems and IT Solutions for Scorecards. Towards a Learning Organization. ADDITIONAL USES. Using Scorecards to Inform Outside Parties. Scorecards in the Public Sector. CONCLUSION. Making the Scorecard Process a Success. Appendix: Examples of Measures in the Different Perspectives. Interviews. References. Index. Nº de ref. de la librería ABE_book_new_0471495425

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Descripción 2000. Paperback. Estado de conservación: NEW. 9780471495420 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Nº de ref. de la librería HTANDREE0753225

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