The X-Factor: Getting Extraordinary Results from Ordinary People - Tapa dura

Reck, Ross Richard

 
9780471443896: The X-Factor: Getting Extraordinary Results from Ordinary People
Tapa dura
ISBN 10: 0471443891 ISBN 13: 9780471443896
Editorial: John Wiley & Sons, Inc., 2001

Sinopsis

Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines. His philosophy is built around what he terms as the "X-factor" -- the secret of getting ordinary people X-cited about going the X-tra mile to help their managers achieve X-traordinary results. The process he builds around it is comprehensive, easy to understand and use, and universal in its application. Presenting his techniques as a business parable, Reck shows how any manager can harness the "X-factor" to achieve extraordinary results from ordinary people.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

ROSS R. RECK, PhD, is an internationally known author, speaker, and consultant. He received his PhD from Michigan State University and spent ten years as a professor of management at Arizona State University. His clients include Hewlett-Packard, John Deere, American Express, and numerous other Fortune 500 companies. Dr. Reck is also coauthor of the bestselling The Win-Win Negotiator.

De la contraportada

Have you reached your potential for managerial greatness yet?

Would you rather a) barely survive in a highly competitive market or b) dominate a highly competitive market?

Would you rather a) cold-call new customers or b) attract new customers who call you?

Would you prefer to a) employ a staff that resists change or b) have your staff suggest change?

If you chose b) for each of these scenarios, you've identified yourself as a manager who aspires to achieve far beyond what most people would consider acceptable or good. You want extraordinary results and are willing to work exceptionally hard to accomplish them. But you can't do it alone. You need to know how to manage effectively in order to make outstanding results become routine and commonplace.

Recognizing that managerial theories today are analogous to the pieces of a large jigsaw puzzle, The X-Factor identifies all the relevant managerial pieces and illustrates how they work together to form a complete system called the "big picture"-one that enables any manager to achieve exceptional, off-the-charts results on a regular basis.

Written as a motivating parable, The X-Factor is an engaging tale of a very good manager, "Phil Ross," and his quest to become a great manager. Through this inspirational medium, bestselling author Ross Reck introduces a revolutionary, four-step management process-the PRAM model-that has yielded nothing less than remarkable results at Hewlett-Packard, John Deere, Xerox, and a host of other Fortune 500 companies.

With people and motivation the driving forces behind the X-Factor, this groundbreaking book shows you how to:
* Implement the PRAM model-Plans, Relationships, Agreements, and Maintenance-in your company
* Execute the four steps for putting together a plan to tame the X-Factor
* Create opportunities for people to satisfy their need for meaning at work
* Attract loyal customers who are excited about doing business with you, are willing to wait in line, and gladly pay premium prices
* Apply the X-Factor to labor unions and suppliers
* And much more!

The X-Factor also includes a number of examples of companies and individuals who have successfully used the PRAM model. These real-world case studies demonstrate the model's versatility-and how you, too, can use this ingenious system to achieve your own set of extraordinary results.

De la solapa interior

Have you reached your potential for managerial greatness yet?

Would you rather a) barely survive in a highly competitive market or b) dominate a highly competitive market?

Would you rather a) cold-call new customers or b) attract new customers who call you?

Would you prefer to a) employ a staff that resists change or b) have your staff suggest change?

If you chose b) for each of these scenarios, you've identified yourself as a manager who aspires to achieve far beyond what most people would consider acceptable or good. You want extraordinary results and are willing to work exceptionally hard to accomplish them. But you can't do it alone. You need to know how to manage effectively in order to make outstanding results become routine and commonplace.

Recognizing that managerial theories today are analogous to the pieces of a large jigsaw puzzle, The X-Factor identifies all the relevant managerial pieces and illustrates how they work together to form a complete system called the "big picture"-one that enables any manager to achieve exceptional, off-the-charts results on a regular basis.

Written as a motivating parable, The X-Factor is an engaging tale of a very good manager, "Phil Ross," and his quest to become a great manager. Through this inspirational medium, bestselling author Ross Reck introduces a revolutionary, four-step management process-the PRAM model-that has yielded nothing less than remarkable results at Hewlett-Packard, John Deere, Xerox, and a host of other Fortune 500 companies.

With people and motivation the driving forces behind the X-Factor, this groundbreaking book shows you how to:
* Implement the PRAM model-Plans, Relationships, Agreements, and Maintenance-in your company
* Execute the four steps for putting together a plan to tame the X-Factor
* Create opportunities for people to satisfy their need for meaning at work
* Attract loyal customers who are excited about doing business with you, are willing to wait in line, and gladly pay premium prices
* Apply the X-Factor to labor unions and suppliers
* And much more!

The X-Factor also includes a number of examples of companies and individuals who have successfully used the PRAM model. These real-world case studies demonstrate the model's versatility-and how you, too, can use this ingenious system to achieve your own set of extraordinary results.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
John Wiley & Sons, Inc.
Año de publicación
2001
Idioma
Inglés
ISBN 10 
0471443891
ISBN 13 
9780471443896
Encuadernación
Tapa dura
Número de páginas
210
Contacto del fabricante
no disponible
Persona responsable
no disponible