ISO 9000 authority, Greg Hutchins, presents a comprehensive resource that will assist anyone seeking information and updates on ISO standards. The workbook outlines a proven approach to developing and maintaining quality systems documentation. Starting with a review of quality procedures, work instructions and quality manuals, Hutchins includes a complete explanation of how to prepare each type of quality documentation. Sample quality manuals are included along with step-by-step advice and guidelines. Contains dozens of sample quality procedures and work instructions for a wide variety of business processes.
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Greg Hutchins is the author of The ISO 9000 Workbook: A Comprehensive Guide to Developing Quality Manuals and Procedures, published by Wiley.
Written by the ISO 9000 authority, Greg Hutchins, The ISO 9000 Workbook is a comprehensive resource that will assist any information and updates on ISO standards. The Workbook outlines a proven approach to developing and maintaining quality systems documentation. Starting with a review of quality procedures, work instructions, and quality manuals, Hutchins includes a complete explanation of how to prepare each type of quality documentation. Sample Quality Manuals are included along with step-by-step advice and guidelines. ISO implementation teams and team leaders will see invaluable guidelines on preparing vital quality procedures and work instructions. Hutchins outlines an easy-to-follow process for developing this level of quality documentation. In addition, The Workbook includes dozens of sample quality procedures and work instructions for a wide variety of business processes.
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