Recreating the Workplace: Pathway to High Performance Work Systems - Tapa dura

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STEVEN R. RAYNER is the co-founder of the consulting and training firm Belgard, Fisher, Rayner, located in Portland, Oregon. He consults with clients across North America and Europe in the areas of High Performance Work Systems. Rayners clients include Aetna, Allied Signal, Apple Computer, Corning, Goodyear, Shell, and Monsanto. Steve is a regular speaker at professional societies, including the Ecology of Work, the Association of Quality and Participation, and the American Production and Inventory Control Society.

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Your peoplethe only true competitive advantage. Its a commonly heard phrase but an extremely difficult concept to translate into business reality. Now, with an innovative, proven approach called the "Transformation Pathway," Steven Rayner shows companies how to continuously improve performance by creating a High Performance Work System. Used in companies across North America and Europe, the six-phase Transformation Pathway helps companies recognize, overcome, and "manage through" the most difficult aspects of this vital challenge. The six phases Leadership, Commitment, Communication, Redesign, Reinforcement, and Renewal show how a traditional company can become a highly flexible, agile organization. With the continually faster pace of change and brutal competition, every, company needs to tap the very, best in its people. Rayner shows you how to achieve this goal by following the Transformation Pathway while hurdling over what sometimes seem to be insurmountable obstacles. Along the way youll be shown invaluable guidance, firsthand stories from companies that have trailblazed the way, and innovative, creative insights for managers, executives, and team members. In each phase, Rayner focuses on the critical success factors and common pitfalls. Throughout the book youll see fascinating, inside stories from companies such as Corning, IBM Canada, Weyerhaeuser, Kodak, Monsanto, and Martin Marietta. Beyond the first-person accounts, Recreating the Workplace gives invaluable advice on:

• how to overcome the three implementation dilemmas
• the critical role of the Champion
• how to influence the direction of your organization
• the Eight Essentials of a major change effort
• how to select the right types of teams for your company
• four different ways to implement High Performance Work Systems
• how to deal with "The Dilemma in the Middle" (managers)
• how to create the reality of continual renewal in your company

If your company faces unprecedented challenges and change, Recreating the Workplace will bring new sense of "the possible" to your organization. From the first chapter to the last, it delivers a "people-tested" pathway that can help launch your company onto an upward spiral of higher performance.