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Sinopsis
Based on extensive research by the author, this is an analysis of how the hospitality industry is perceived by both employees and customers. Each case study is accompanied by teaching materials intended to stimulate students into formulating their own solutions to the problems and issues raised. The cases selected are representative of situations students would face soon after entering the workplace.
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Reseña del editor
Based on extensive research by the author, this is an analysis of how the hospitality industry is perceived by both employees and customers. Each case study is accompanied by teaching materials intended to stimulate students into formulating their own solutions to the problems and issues raised. The cases selected are representative of situations students would face soon after entering the workplace.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Cases in Hospitality Management: A Critical Incident Approach
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR009028903
Cantidad disponible: 1 disponibles
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Cases in Hospitality Management: A Critical Incident Approach
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardback. Condición: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Nº de ref. del artículo: GOR012682245
Cantidad disponible: 1 disponibles
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Cases In Hospitality Management: A Critical Incident Approach.
Publicado por
John Wiley & Sons Inc, Somerset, New Jersey, U.S.A., 1995
ISBN 10: 0471107549
ISBN 13: 9780471107545
Antiguo o usado
Paperback
Librería: The Yard Sale Store, Narrowsburg, NY, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. RELIABLE paperback textbook with some shelf wear to the covers. Slight scuff to the page edge. A few pages are folded in half. The pages flow brightly with clean clear text throughout. Just a few folded pages in the middle. Former owner sticker on the front cover. Nº de ref. del artículo: PText4050900023
Cantidad disponible: 1 disponibles
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Cases in Hospitality Management: A Critical Incident Approach
Librería: New Legacy Books, Annandale, NJ, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
paperback. Condición: Good. The cover shows normal wear. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations! Nº de ref. del artículo: 5FSZKH000S1S
Cantidad disponible: 1 disponibles