Written from a managerial rather than an engineering perspective, this text presents the conceptual foundations and common tools used for a variety of projects in public, business, engineering and information situations. The new edition provides more coverage on TQM, multicultural, global and ethical issues, behavioural aspects, teamwork and service examples, and many full-length case studies.
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Written from a managerial rather than an engineering perspective, this text presents the conceptual foundations and common tools used for a variety of projects in public, business, engineering and information situations. The new edition provides more coverage on TQM, multicultural, global and ethical issues, behavioural aspects, teamwork and service examples, and many full-length case studies.
"Sobre este título" puede pertenecer a otra edición de este libro.
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