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Sinopsis
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress. You'll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp's use of the scorecards, Chang and Morgan show readers exactly how the process works. .
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RICHARD CHANG, Ph.D., president and CEO of Richard Chang Associates, Inc., is an internationally recognized management consultant whose clients include Toshiba, Marriott, Fidelity Investments, Hasbro, and Universal Studios. He has served as chair of the board for the American Society for Training and Development and as a judge for the prestigious Malcolm Baldrige National Quality Award.
MARK W. MORGAN, Ed.D., is a senior consultant with Richard Chang Associates, Inc., and serves as an examiner for the Malcolm Baldridge National Quality Award. He also taught at the Florida Institute of Technology and the University of Central Florida.
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Performance Scorecards: Measuring the Right Things in the Real World
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Jossey-Bass, 2000
ISBN 10: 0470910267
ISBN 13: 9780470910269
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Performance Scorecards : Measuring the Right Things in the Real World
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Performance Scorecards: Measuring the Right Things in the Real World (Paperback or Softback)
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ISBN 10: 0470910267
ISBN 13: 9780470910269
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Performance Scorecards : Measuring the Right Things in the Real World
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Jossey-Bass, 2000
ISBN 10: 0470910267
ISBN 13: 9780470910269
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Performance Scorecards
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John Wiley and Sons Inc, US, 2010
ISBN 10: 0470910267
ISBN 13: 9780470910269
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Librería: Rarewaves.com USA, London, LONDO, Reino Unido
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Paperback. Condición: New. Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress. You'll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp's use of the scorecards, Chang and Morgan show readers exactly how the process works. . Nº de ref. del artículo: LU-9780470910269
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Performance Scorecards (Paperback)
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John Wiley & Sons Inc, New York, 2010
ISBN 10: 0470910267
ISBN 13: 9780470910269
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Librería: Grand Eagle Retail, Mason, OH, Estados Unidos de America
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Paperback. Condición: new. Paperback. Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress. You'll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp's use of the scorecards, Chang and Morgan show readers exactly how the process works. . Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Nº de ref. del artículo: 9780470910269
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Performance Scorecards: Measuring the Right Things in the Real World
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Performance Scorecards
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