Creating a Balanced Scorecard for a Financial Services Organization (Wiley Finance) - Tapa dura

Acerca del autor

Naresh Makhijani is an influential management consultant specializing in strategy management, execution and aligned techologies, based in Jakarta. He is coauthor of the books Balanced Scorecard in Asia and Aligning People to Strategic Goals.

In 1995, Naresh was the first consultant in Asia to implement Balanced Scorecard with Management Cockpit following in 1999. Since then he has implemented over 100 Balanced Scorecards in over 20 industries across 10 countries on three continents.

He has implemented Balanced Scorecard for over 18 organizations in financial services in Asia including government ministries, deposit insurance agencies, development banks, private and state banks, insurance companies, finance companies and stock clearing agencies.
He has been educated in Asia, Europe and USA.

James Creelman is a management author, educator and practitioner specializing in the Balanced Scorecard and related Enterprise Performance Management disciplines. He had written 22 books or reports including More with Less: Maximizing Value in the Public Sector, which he coauthored with Bernard Marr; and Mastering Business in Asia: Succeeding with the Balanced Scorecard, which he coauthored with Naresh Makhijani.

James leads Balanced Scoredcard–related workshops and seminars throughout the world. He is presently working within the office of strategy management at the Ministry of Works, Bahrain.

De la contraportada

This book on Balanced Scorecard provides numerous inputs and solutions for the financial industry that considers the challenges of both corporate strategy and risk management: both of which are increasingly important as financial organizations are pressured to contend with the major change requirements sweeping through global, regional, and domestic markets. As well as quantative aspects such culture and behavior, which will be major contributors to organizational succcess.
Heru Budiargo
Chairman, Indonesian Deposit Insurance Corporation (LPS)

As competition heats up within the financial sector globally and as pressure rises on management to deliver sustainable results, successful strategy and risk implementation has become the most important differentiator between the leaders and the rest. This book contains many excellent examples of how financial services companiesare getting it right! A must-read for all people involved in strategy management within financial services.
Dr. Bharat K. Singh
Chairman, Services Business Review Council, Aditya Birla Group

Creelman and Makhijani's specific focus on applying to the Balanced Scorecard within the financial and banking industry is very timely as the sector looks ways to successfully execute strategies that will help them recover from the experiences of the credit crunch.
Dr. Jay Rajasekera
Professor of Management Systems and Strategy
Former Dean, IUJ Business School (Japan)

It is refreshing to see such a practical guide to implementing the Balanced Scorecard in the context of today's market realities and business dynamics. Truly a plain language triumph!
Jeff Perkins
Vice President, Actuate Performance Management Group, Canada

As the competition increases the banks need to improve their strategy and its effective implementation. A very useful book for the banks at the right time as it shows how the successful banks are implementing strategy.
S. Budi Rochadi
Deputy Governer, Bank indonesia

A must-read book for executives from the financial services and banking industry if they wish to obtain clarity and alignment in vision and strategy: build a highly effective executive team; focus on value drivers with optimal balance on strategic risk; and achieve a substacial superior high performance.
Neoh K.C.
Chairman and CEO, Catalyst Asia

As my organization experienced rapid growth, we required an executable strategy to achieve a new vision and mission while dealing with the increased complexity and growth brings. We successfully used the Balanced Scorecard to deliver our goals: vision and mission were translated using Strategy Maps and linked strategy with operations. By using scorecard we also synergized the entire team to focus on delivering excellent results. This book shows very well how the Balanced Scorecard has been successfully applied to financial services firms. A must-read!
Stanley Atmadja
CEO, Adira Finance, Indonesia

De la solapa interior

As a consequence of the credit crunch, the financial services industry, most notably banking, is undergoing tumultuous change--a period of transformation that is unprecedented in the sector's history and will likely not be experienced again for a lifetime, at least. Responding to intense public, government, regulatory and shareholder pressure, the sector is reorganizing itself so that performance is more transparent and accountable, risk management disciplines are more robust and that sustainable long-term financial return is seen as being as important as short-term profit.

This book by Naresh Makhijani and James Creelman describes how financial services organizations throughout Asia as well as other regions are tackling these and other challenges through the implementation of the Balanced Scorecard: the world's most popular strategy management framework that balances financial with non-financial performance and short-term requirements with long-term objectives, among many other benefits.

Based on in-depth case study material, Creating a Balanced Scorecard for a Financial Services Organization provides a detailed step-by-step practical template for Balanced Scorecard design and implementation, explaining how integrate risk management with strategy management through the Balanced Scorecard and how to link operational and strategy management. The book also clearly explains how to build a suite scorecards from corporate through business unit, function and even individual employee levels and how to make strategy "everyone's everyday job."

The financial services sector is on a journey of extraordinary change. Creating a Balanced Scorecard for a Financial Services Organization provides a roadmap for charting a course through what will be extraordinary times.