Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results - Tapa dura

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Hugh Bucknall is a Worldwide Partner of Mercer Human Resource Consulting and the Asia Pacific leader for Mercera s Human Capital Advisory Services Business. In his current role, he sets the strategic direction for the business in Asia Pacific and provides technical leadership for major projects across the region. He has worked extensively in Asia and Australia in the areas of reward strategy, job classification, team building, group facilitation, assessment centers, performance management, organization review, and job design. His wide client base includes multinationals and domestic companies across a number of industry sectors such as health, hi--tech, retail, and the public sector. On the topic of Asian HRM trends and issues, Hugh has spoken at a number of international forums and client events. Prior to joining Mercer, High worked in the areas of HRM, computer systems, and management consultancy over a period of 14 years with Myer Stores, BHP, the Australian Public Service Board, The Australian Bureau of Statistics, and the Victorian Department of Conservation among others. Zheng Wei is an associate director of Mercer Human Resource Consultinga s Beijing office. He leads the Human Capital Advisory Services business in North China. He is an economist specializing in performance measurement, incentives, and financial analysis. His main work involves helping both Chinese and global clients with alignment of their human capital strategy with business strategy. he also helps organizations identify and measure their essential productivity drivers, and project the economic gains for making changes in those factors. He has worked on performance measures for a variety of clients spanning many industries including manufacturing, telecommunications, and financial services industries. His telecommunications clients include Aliant, Vodafone Group, Verizon Communications, Windstar, and China Netcom Group.

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MAG1C NUM8ERS for HUMAN RESORUCE MANAGEMENT

Good companies believe in measurement - particularly in the vital "soft" area of people management. This practical book is a fine guide on how to get started and how to use those metrics - from staffing rations to calculating stock options to measuring important intangibles such as employee engagement. - Paul Evans, The Shell Chaired Professor of Human Resources and Organizational Development, INSEAD

HR managers often fall into a bind when trying to catch up with industry norms or competitors in benchmarking initiatives. Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results is a useful book that lays the foundation for HR managers seeking to put some method to the madness of chasing elusive HR numbers. There are step-by-step explanations on how to build the data to calculate over 30 HR metrics, and pointers on how to implement a system to monitor the success or failure of certain programs. it is the definitive guide for every HR department. - Ng Ee Leng, Regional Compensation & Benefits Manager, FujiXerox Asia Pacific Pte Ltd

Measuring the core element that shapes our business : our people, has always been a huge challenge. This challenge will not disappear with the knowledge from this book. However, it will help us understand how to better manage the HR component of our business. This book is for every leader who is convinced that "people come before strategy". - Erik H.M. Geilenkirchen, CEO, Philips Domestic Appliances and Personal Care, Asia Pacific

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HR measurement has grown in importance as organizations seek to quantify the return on their investments on people programs. With the art and science of HR measurement growing in complexity over the years, Magic Numbers for HR Management drives home the importance of starting with a proper foundation.

To fully appreciate the art of using HR numbers, a manager will do well to begin with a basic grasp of common benchmarks. Which numbers to use and how to use them appropriately depends on the unique context of an organization's culture. Applied in a manner that supports an organization's business strategy, HR measurement can be a potent tool to help people managers understand what drives their workforce.

Magic Numbers for HR Management is a no-frills, down-to-earth navigator for those wanting a simple framework to implement HR benchmarking. This book lays down step-by-step formulas on how to use the metrics, followed by explanations on how corporations can use each metric to gain advantage in their people management issues. Students and practitioners with little practical experience of the array of HR metrics will find this book a highly valuable introduction to the world of HR measurement.

Magic Numbers for HR Management provides the firs roadmap to explore the multiple levels of HR information an organization contains. It will also be a handy reference in every HR department and on every manager's desk.