Performance Dashboards: Measuring, Monitoring, and Managing Your Business - Tapa dura

Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance management initiatives with dashboard technology. * Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards. * Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management * Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators * Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.

Praise for Performance Dashboards, Second Edition

"Wayne Eckerson's book is the preeminent resource on performancedashboards. I am thrilled that Wayne has shared his vast experiencein performance management and dashboards with the marketplace. Hehas crafted a comprehensive resource that merges leading-edge,real-world practice with strong foundations—making his book amust-read for anyone interested in performance dashboards."
—Dr. Barbara Wixom, Associate Professor, McIntireSchool of Commerce, University of Virginia

"Wayne Eckerson is the rare breed of author who manages totranslate complex topics into simple business concepts. The latestedition of Performance Dashboards covers fresh trends anduses cases in the BI world, illustrating the escalating urgency ofinformation deployment. Indeed, Wayne's book is like the topic itdescribes: comprehensive and infinitely useful."
—Jill Dyché, founder, Baseline Consulting;coauthor of Customer Data Integration: Reaching a Single Version ofthe Truth

"Over the past decade, dashboards have had surprising stayingpower—and have become a common paradigm for BusinessIntelligence applications. Wayne's first edition of PerformanceDashboards provided valuable clarity and a needed context fordelivering dashboard-based business intelligence solutions. TheSecond Edition raises the bar still higher—with newcontent and many excellent case studies—making it requiredreading for both business users and IT as a means of developing acommon understanding and vocabulary for BusinessIntelligence."
—Howard Dresner, author of Profiles in Performance:Business Intelligence Journeys and the Roadmap for Change andThe Performance Management Revolution: Business Results ThroughInsight and Action

"Wayne Eckerson is the internationally renowned expert forperformance dashboards—increasingly a key element in modernBusiness Intelligence systems. This book not only provides acomprehensive and well-structured overview of the concepts behinddashboards but also a lot of practical advice on how to succeed intheir implementation. A must-read for everyone that is looking intothis topic—both from a technical or a businessperspective."
—Dr. Carsten Bange, founder and CEO, BusinessApplication Research Center