Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks - Tapa blanda

Acerca del autor

Regina Lundgren is an independent consultant, formerly a research scientist for the Pacific Northwest National Laboratory, which Battelle operates for the U.S. Department of Energy. For nearly 20 years, she has specialized in communicating environmental,safety, and health risks to lay audiences. Her communication materials have won national and international awards. She serves her clients in government and industry as a consultant, trainer, and project manager. She developed the risk communication plan for the most sophisticated cancer cluster investigation in the nation's history and one of the first state-level public health emergency risk communication plans. She conducted research on the mental models approach to risk communication. She is a frequent speaker to industry groups and professionals societies. She has a degree in scientific and technical communication from the University of Washington and a certificate in regulatory analysis from the Harvard School of Public Health. Andrea McMakin is a Senior Communication Specialist at the Pacific Northwest National Laboratory in Richland, Washington. She works with government and industry clients to communicate risks and other information about science, technology, and business. She's contributed to risk communication programs involving cancer clusters, health and environmental impacts from waste and Superfund sites, nuclear safety in former Soviet countries, worker chemical exposure, and risk perception research. She has spoken and taught about communication issues for 23 years. Her work has been published and cited in technical journals and science magazines, and she wrote a local newspaper column on business issues for 5 years. A former teacher, she holds a Master of Arts degree in Communication from Washington State University.

De la contraportada

When health, safety, or environmental risks take center stage, communicating risk information can be a daunting challenge. Communication must be targeted, understandable, and effective while combating apathy and avoiding provoking hostility and mistrust. For ten years, Risk Communication, a handbook of strategies and guidance for conveying risk information effectively, has proven a valuable resource. In this third edition, readers get the latest updates on pertinent topics-including current laws, approaches, technology-assisted communication, stakeholder participation methods, dealing with the news media, and using images to convey risk information. New sections explain how to develop risk communication messages and how to prepare for emergencies like bioterrorism and disease outbreaks.

Managers, health care professionals, scientists, engineers, students, communication specialists, agency representatives, and consultants will benefit from contemporary, practical advice on what to do and what to avoid for successful risk communication.