Artículos relacionados a Chocolates on the Pillow Aren't Enough: Reinventing...
Páginas:272Géneros:12:KJSU:CustomerservicesSinopsis:
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor:
Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" -David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." -Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." -Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." -Tiki Barber
Contraportada:
Praise for Chocolates on the Pillow Aren't Enough
"If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some."—Millard S. Drexler, Chairman and CEO, J. Crew Group
"What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more."—Emeril Lagasse
"Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition."—Tiki Barber
"Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience from start to finish, well, it's true—chocolates on the pillow are not enough. A great read!"—David Neeleman, founder and former CEO, JetBlue Airways Corporation
"Sobre este título" puede pertenecer a otra edición de este libro.
- EditorialWiley
- Año de publicación2009
- ISBN 10 0470404639
- ISBN 13 9780470404638
- EncuadernaciónTapa blanda
- Número de páginas272
- Valoración
Comprar nuevo
Ver este artículo
EUR 10,42
Gastos de envío:
EUR 2,47
A Estados Unidos de America
Los mejores resultados en AbeBooks
Imagen del vendedor
Chocolates on the Pillow Aren't Enough : Reinventing the Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: 5
Librería:
Valoración
Descripción Condición: New. Nº de ref. del artículo: 5625602-n
Comprar nuevo
EUR 10,42
Convertir moneda
Imagen del vendedor
Chocolates on the Pillow P (Paperback or Softback)
Publicado por
John Wiley & Sons 3/1/2009
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Paperback or Softback
Cantidad disponible: 5
Librería:
Valoración
Descripción Paperback or Softback. Condición: New. Chocolates on the Pillow P 0.69. Book. Nº de ref. del artículo: BBS-9780470404638
Comprar nuevo
EUR 12,97
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: > 20
Librería:
Valoración
Descripción Condición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!. Nº de ref. del artículo: OTF-S-9780470404638
Comprar nuevo
EUR 9,29
Convertir moneda
Imagen del vendedor
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience [Soft Cover ]
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Soft Cover
Cantidad disponible: 10
Librería:
Valoración
Descripción Soft Cover. Condición: new. This item is printed on demand. Nº de ref. del artículo: 9780470404638
Comprar nuevo
EUR 13,66
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: > 20
Librería:
Valoración
Descripción Condición: New. Nº de ref. del artículo: ABLIING23Feb2215580219856
Comprar nuevo
EUR 11,87
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: 1
Librería:
Valoración
Descripción Condición: New. Buy with confidence! Book is in new, never-used condition. Nº de ref. del artículo: bk0470404639xvz189zvxnew
Comprar nuevo
EUR 15,70
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: 1
Librería:
Valoración
Descripción Condición: New. New! This book is in the same immaculate condition as when it was published. Nº de ref. del artículo: 353-0470404639-new
Comprar nuevo
EUR 15,70
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: > 20
Librería:
Valoración
Descripción Condición: New. Nº de ref. del artículo: I-9780470404638
Comprar nuevo
EUR 16,37
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Arent Enough: Reinventing The Customer Experience
Publicado por
Wiley
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
Tapa blanda
Cantidad disponible: 1
Librería:
Valoración
Descripción Condición: New. Brand New. US Edition Book. We do not ship to Military Addresses. Fast Shipping with Order Tracking. For Standard Shipping 7-8 business days & Expedite Shipping 4-6 business days, after shipping. Nº de ref. del artículo: 0470404639-RMX
Comprar nuevo
EUR 17,28
Convertir moneda
Imagen de archivo
Chocolates on the Pillow Aren't Enough
Publicado por
Wiley 2009-03-20, Hoboken, N.J. :|Chichester
(2009)
ISBN 10: 0470404639
ISBN 13: 9780470404638
Nuevo
paperback
Cantidad disponible: > 20
Librería:
Valoración
Descripción paperback. Condición: New. Language: ENG. Nº de ref. del artículo: 9780470404638
Comprar nuevo
EUR 14,42
Convertir moneda
Gastos de envío:
EUR 5,25
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío