A Practical Guide to Training and Development: Assess, Design, Deliver, and Evaluate - Tapa dura

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Michael Moskowitz is the founder of Training Q and A Consulting. He has worked with Kaiser Permanente, AT&T, Buck Knives, Dimension One Spas, Sanyo North America, AirTouch Cellular, The Scripps Research Institute, and many more organizations. He is an instructor at University of California San Diego Extension, teaching training and development in the business and management program.

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A Practical Guide to Training and Development

To stay ahead of the competition, today's organizations must invest in ongoing training that continuously improves their employees' knowledge and skills. A Practical Guide to Training and Development is a comprehensive resource that offers a theoretical, strategic, and practical foundation of the entire training process. The book outlines a step-by-step approach for assessing, designing, delivering and evaluating training.

Based on author Michael Moskowitz's more than thirty years of professional experience, this handy resource presents real world examples that clearly show how to

• Develop trainer competencies

• Strategize to train effectively for minimized liability

• Understand vision, mission, and goal alignment

• Conduct needs assessments

• Determine training's priorities

• Create budget and internal marketing strategies

• Choose and use effective instructional methods

• Evaluate training impact

• Compute training's return on investment

• Achieve training goals

• Audit training practices

The book also includes two newly completed research studies: 1) The Impact of Sexual Harassment Prevention Training on Attitudes Toward Harassers and 2) What Have We Learned from 314 Training Needs Assessments?

"I was extremely impressed with A Practical Guide to Training and Development. Moskowitz not only presents our four levels of evaluation in a clear and useful manner, but also provides numerous tips and techniques to bridge the gap between training and the needs of business. He truly understands the importance of the business partnership model coming to life."
Jim Kirkpatrick, PhD, vice president, Global Training and Consulting, SMR USA, Inc.