This examination of Total Quality Management's principles and their implementation explains how anyone can introduce the five pillars of TQM into every aspect of an organization. It explores 19 major companies that have achieved TQM success.
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In this landmark book, Bill Creech reveals what's wrong with the tradtitional American management style - and as its replacement prescribes a "Five Pillar" form of TQM that can provide businesses the decisive competitive edge they will need to survive and to prosper as globalization unfolds.
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Librería: AwesomeBooks, Wallingford, Reino Unido
Paperback. Condición: Very Good. The Five Pillars of TQM: How to Make Quality Management for You This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780452271029
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