The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. This book examines the topic of public service efficiency from a wide lens; examining theories and evidence relating to technical, allocative, distributive and dynamic efficiencies, rather than the simplistic input to output ratio of recent years.
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Rhys Andrews is Senior Research Fellow at Cardiff University, UK. His primary research interests are in strategic management, social capital, organizational structure and public service performance. He is co-editor of the International Public Management Journal
Tom Entwistle is Senior Lecturer in Public Policy and Management and director of the Master’s in Public Administration at Cardiff University, UK. His primary research interests are in the areas of local governance, central-local relations, public-private partnerships and public service performance
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