The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:
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Stephen P. Osborne is Professor of Public Management and Head of the Public Management Group at the Aston Business School, UK.
Kerry Brown is Senior Lecturer in the School of Management and Director of the Work and Industry Futures Research Program at Queensland University of Technology, Australia.
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