From CEOs of major corporations to small business owners, everyone is proclaiming customer service as the key to business success in the '90s. With step-by-step methods used by such companies as McDonald's and Citicorp, Keep the Customer! provides the tools for meeting the demands of today's service economy.
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Descripción Mariner Books, 1990. Paperback. Estado de conservación: New. book. Nº de ref. de la librería M0395538092