Process Assessment and ISO/Iec 15504: a Reference Book: v. 775 (The Springer International Series in Engineering and Computer Science) - Tapa dura

Loon, Hans Van

 
9780387231723: Process Assessment and ISO/Iec 15504: a Reference Book: v. 775 (The Springer International Series in Engineering and Computer Science)

Sinopsis

"ISO/IEC 15504 - Process Assessment Standard: A Reference Book" provides the reader with guidance on the emerging ISO/IEC 15504 Process Assessment Standard. This is the first book dedicated to the standard. The standard goes beyond quality audits, to help you assess how well your organization performs. The book provides guidance for readers wishing to understand the power and benefits of a process approach and process assessment. It guides the reader through the various parts of the standard in an understandable and practical manner, grounded upon the people-process-product model.

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Acerca del autor

Han van Loon is an Associate Professor at the International University in Geneva, Switzerland and a Visiting Professor at the Nottingham Trent University in Nottingham, UK.

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Otras ediciones populares con el mismo título

9780387300481: Process Assessment and ISO/IEC 15504: A Reference Book

Edición Destacada

ISBN 10:  0387300481 ISBN 13:  9780387300481
Editorial: Springer, 2007
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