How to Get the Upper Hand - Tapa blanda

How to Get the Upper Hand

Mass Market Paperback. Condición: Fine. First Thus 1st Printing. SELLER'S NOTE TO INTERNATIONAL (NON CANADA OR USA) BUYERS: Additional shipping charges will be required and requested during the purchase process of this title. Light Creasing on Rear Cover, Spine; Moderate Yellowing Due to Age. SIMPLE TECHNIQUES YOU CAN USE TO WIN THE BATTLES OF EVERYDAY LIFE. By the World's #1 Successful Complainer* - *Guinness Book of World Records. CONTENTS: 1 Opening 2 On to Shangri-La 3 How to Stop Doctors from Keeping You Waiting 4 How to Bypass a Computer and Reach a Human Being 5 How to Apply the Brakes to Telephone Time Wasters 6 Hot to Get Read-Carpet Treatment 7 How to Reach the Always Unavailable Mr. Big 8 How to Find Room at the Inn 9 "Gaslighting": The Art of Disorienting Your Antagonist 10 How Your Dog May Fly with You Instead of the Cargo 11 Keeping the Lid On 12 Positioning 13 Parental Guidance 14 A Bad Beef 15 Wonton Disregard 16 Doors 17 The Big Picture 18 Getting it for Less 19 Mind English 20 Reading the Fine Print 21 Sign Language 22 Moving On 23 The Abominable Showman: "Gaslighting" Revisited 24 The Home Court Advantage 25 Results with a Snap: the One Picture That's Really Worth a Thousand Words 26 Sound Decisions 27 Yours for the Asking 28 We Ae Not Alone 29 Too Much Dictation 30 How to Control Time 31 The Junking of Junk Mail 32 How to Be Lucky 33 Homeless Away from Home 34 Increasing Your Delegations 35 Sociomycin 36 The Upper Hander's Starter Kit 37 Lemon Sweetener 38 Duet or Duel? 39 Freedom Now! 40 Observations 41 The Untouchables 42 Wrapping. SYNOPSIS: The bestselling author who showed you HOW TO TURN ORDINARY COMPLAINTS INTO THOUSANDS OF DOLLARS now tells you . . . How to get red carpet treatment--instead of short shrift; How to create "luck"; How to reach the elusive Mr. Big and get him to solve your problems with the company immediately; How to end telephone conversations with incessant talkers without bruising their egos; How to make a computer correct its errors; How to junk junk mail forever. AWARDS: Ralph Charell has been knighted by the Mark Twain Society for "Outstanding Contribution to American Humor". Selected by 3 Book Clubs. Size: 12mo - over 6¾" - 7¾" tall. Nº de ref. del artículo: 004473

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