This book guides readers to mastery of a wide array of practical analytic techniques useful to local governments. This updated third edition features analytic methods selected for their relevance to everyday problems encountered in city and county governments.
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David N. Ammons is a Professor of Public Administration and Government at the University of North Carolina at Chapel Hill, USA. He has written several books and his articles have appeared in Public Administration Review, Journal of Public Administration Research and Theory, Public Performance and Management Review, and other public affairs journals. He has served on the National Performance Management Advisory Commission and the North Carolina Governor’s Advisory Committee on Performance Management. He was elected as a Fellow of the National Academy of Public Administration in 2006.
Dale J. Roenigk is the Director of the North Carolina Benchmarking Project and a Faculty Member at the School of Government at the University of North Carolina at Chapel Hill, USA. He is the author of an annual benchmarking report on municipal services published by the School of Government. He also helped develop the County and Municipal Fiscal Analysis tool, a web-based dashboard designed to help North Carolina local governments analyze their fiscal condition. His research interests include benchmarking, performance measurement and management, and evaluation.
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