Say What!? Communicate with Tact and Impact: What to say to get results at any point in an audit (Security, Audit and Leadership Series) - Tapa dura

Butera, Ann M.

 
9780367555535: Say What!? Communicate with Tact and Impact: What to say to get results at any point in an audit (Security, Audit and Leadership Series)

Sinopsis

 The book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that could be used during virtual, in-person, telephone or video conferences (as opposed to emails, workpapers, and reports).

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Acerca del autor

Ann M. Butera is the Founder and President of The Whole Person Project, Inc., a consulting firm that uses customized approaches and training to achieve sustained and positive change in employee performance. She served on a financial services firm’s audit committee for six years and served as audit committee chair. She is the author of Mastering the Five Tiers of Auditor Competency: The Essence of Effective Auditing. Ann Butera’s expertise and experience in instructional design and her informative, entertaining, and thought-provoking presentation style have made her a sought-after lecturer for businesses, universities, nonprofit groups, and professional organizations on the national, regional, and local levels. As a lecturer and trainer, Ann Butera has had numerous articles published in many trade journals, including Bank Accounting & Auditing Magazine and the ABA Consumer Banking Digest, and she has been quoted in the New York Times and Working Woman magazine, among other publications. She is a columnist for the Indiana Bankers Association’s Hoosier Banker magazine and for Protiviti’s website, KnowledgeLeader.

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Otras ediciones populares con el mismo título

9781032057736: Say What!? Communicate with Tact and Impact: What to say to get results at any point in an audit (Security, Audit and Leadership Series)

Edición Destacada

ISBN 10:  1032057734 ISBN 13:  9781032057736
Editorial: CRC Press, 2022
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