This book directs you through the theoretical minefield, explaining along the way the key and sometimes contradictory lines of thought that obstruct the paths to effective and efficient output. Topics covered include: Capacity and control management Quality Managing and controlling projects Managing and motivating people The use of computers in operations management The strategic challenge facing operations managers This book has been fully updated for the 2002 series relaunch.
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Sean Naughton is a Management Trainer and consultant specialising in Operations Management, Logistics and IT. He has trained many executives and managers in the skills and techniques of Operations Management through the Chartered Management Institute, degree, post-graduate and MBA courses.
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