This text analyses the key developments and changes in the management of the major public services in Britain during the 1990s. It places public management and, in particular, New Labour's "Third Way", in its economic, political and historical context, including the impact of globalisation and European integration. Extended case studies illustrate and highlight key stages in the transformation of management and the book concludes with an evaluation and critique of two decades of managerial reform and a discussion of the way forward in the new millennium.
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SYLVIA HORTON is Principal Lecturer in Public Sector Studies, University of Portsmouth. DAVID FARNHAM is Professor of Employment Relations, University of Portsmouth.
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