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Management and Control of Quality - Tapa blanda

Evans, James R.; Lindsay, William M.

 
9780324066807: Management and Control of Quality
Tapa blanda
ISBN 10: 0324066805 ISBN 13: 9780324066807
Editorial: South-Western, 2001

Sinopsis

This textbook discusses quality control and high-performance management practices, particularly those reflected in the Baldrige Criteria for Performance Excellence. While the material is too comprehensive to be covered fully in one course, instructors may select certain chapters to design a course

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Reseña del editor

The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
South-Western
Año de publicación
2001
Idioma
Inglés
ISBN 10 
0324066805
ISBN 13 
9780324066807
Encuadernación
Tapa blanda
Número de páginas
912
Contacto del fabricante
no disponible
Persona responsable
no disponible