Management and Control of Quality - Tapa dura

Evans, James R.; Lindsay, William M.

 
9780324066807: Management and Control of Quality
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ISBN 10: 0324066805 ISBN 13: 9780324066807
Editorial: South-Western, 2001

Sinopsis

This textbook discusses quality control and high-performance management practices, particularly those reflected in the Baldrige Criteria for Performance Excellence. While the material is too comprehensive to be covered fully in one course, instructors may select certain chapters to design a course

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Reseña del editor

The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.

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Editorial
South-Western
Año de publicación
2001
Idioma
Inglés
ISBN 10 
0324066805
ISBN 13 
9780324066807
Encuadernación
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Número de páginas
912
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780314472854: Management and Control of Quality

Edición Destacada

ISBN 10:  0314472851 ISBN 13:  9780314472854
Editorial: West Publishing Co, 1997
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